CONFLICT MANAGEMENT IN PARTICIPATORY DECISION-MAKING IN ZIMBABWEAN SCHOOLS

Author's Name: Philip Gazimbe Regis and Fanuel Gutuza
Subject Area: Social Science and Humanities
Subject Education
Section Research Paper

Keyword:

Conflict, participatory-decision, management, conflicts, school authorities.


Abstract

Processes aimed at reaching agreement on objectives within or between organisations will entail dealing with people?s perspectives, sensitivities, values and prejudices. Since participatory decision-making is new to most school managers, any attempt to initiate it, and to develop common objectives will encroach on people?s comfort zones. Resistance to change if not properly managed will lead to conflict, and decreasing commitment and motivation. It is therefore necessary to come up with strategies to manage this conflict for effective participatory decision making. Conflict has both positive and negative outcomes which need to be managed.

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