Author's Name: Edith Karimanzira
Subject Area: Social Science and Humanities
Subject Education
Section Research Paper


Institutional changes, public sector, effectiveness, Open and Distance Learning University


Achievement and pursuit of effectiveness in the public sector is a daunting task for many developing countries. This is because institutional chances that enhance effectiveness in the public sector tend to elude developing countries government departments. Basing on this background, the researcher conducted a comparative case study to explore institutional changes necessary to enhance the effectiveness of the public sector in developing countries from the treble perspective of part-time tutors and Master of Peace, Leadership and Conflict Resolution; and Bachelor of Science in Development Studies students in an Open and Distance Learning university in Zimbabwe. Four part-time lecturer participants were sampled using available sampling technique, while 12 student-participants were selected using judgemental sampling design. Data were presented narratively and they were analysed using content analysis. Some of the key findings that emerged from the study were; organisational independence of the public sector, a formal mandate of the public sector, sufficient funding of the public sector, competent leadership in the public sector, objective public sector staff, competent public sector staff, stakeholder support, professional audit staff, transparency, and separation of powers. The researcher deduced that awarding public sector organisations some independence to run their operations would make them drive towards effectiveness, in spite of the fact that awarding them total independence would result in having a disloyal staff. The researcher concluded that Another conclusion from the study was that provision of adequate funding to the public sector, although it is a scarce that is distributed to other competing national activities is among the best ways to enhance public service effectiveness. The researcher further deduced that stakeholders might provide funding, technical support and other resources that make the public sector effective provided that the public sector is characterised by apolitical, non-partisan and transparent practices and procedures The study s major recommendation was the need for the public sector to fully professionalise itself so that pursuit of effectiveness becomes a low hanging fruit. The researcher proposed the need for employment conditions in the public sector need to be looked into by the government in order to keep staff motivated and committed to work hard. A further recommendation from the study was the need for the universities to encourage researchers in Political Sciences, Economics, Sociology, Development Studies, Public Administration and Peace, Leadership and Conflict Resolution disciplines to conduct intensive large-scale studies to determine how well public sector departments are run in developing countries.

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